Return & Refund Policy

Customer satisfaction is our priority at Blackstone Foods.

Eligible Returns

• Damaged products.
• Incorrect products delivered.
• Expired or defective products.

Return Period

Customers must notify us within 7 days of receiving their order.

Non-Returnable Items

• Opened food products.
• Products damaged by customers.
• Customized wholesale orders.

Refund Process

Approved refunds are processed within 3–5 business days.

Exchanges

If an incorrect product is delivered, Blackstone Foods will arrange an exchange at no additional cost.

Contact

Email: info@blackstonefoods.com.pk
Phone: +92 327 0125611